Refund and Cancellation Policy

1. Digital Products

All kundali reports and astrology insights provided by Kundali AI Guru are digital products, generated instantly after payment.

2. No Refund After Report Generation

Once a kundali report or digital service has been generated and delivered, no refund or cancellation is possible. Please review your details carefully before making payment.

3. Refunds for Technical or Payment Failure

Refunds are only possible in the following cases:

• Payment was deducted but the report was not generated due to a technical error.
• Payment failed or was processed incorrectly by Razorpay.

In such cases, please contact our support team with your payment details. We will verify the issue and process a refund if eligible.

4. How to Request a Refund

To request a refund for a failed or incomplete transaction, email us at info@navgrahaai.com with your payment receipt and details. Our team will respond within 3-5 business days.